1. Introduction

It’s a Village is committed to protecting the privacy of its users. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you access and use our website and associated services, including community chat groups, the Swapsies section, and the Find a Family platform (collectively, the “Services”). By using our Services, you consent to the practices described in this policy.

2. Information We Collect

We may collect and process the following types of information:

• Personal Information: Name, email address, postal address (for Swapsies transactions), and other details you voluntarily provide.

• Community Interactions: Messages, posts, and other content shared within our chat groups and platforms.

• Usage Data: Information related to your interaction with our Website, including IP addresses, browser type, and device information.

3. How We Use Your Information

We use the information collected to:

• Facilitate communication within the community and improve our Services.

• Enable transactions in the Swapsies section and ensure compliance with privacy guidelines.

• Monitor and enforce our community guidelines and terms of service.

• Address inquiries, support issues, or disputes.

• Comply with legal obligations under Australian law.

4. Confidentiality and Data Protection

• All discussions and shared content within our community chat groups are strictly confidential.

• Users are prohibited from sharing, screenshotting, or disclosing any discussions outside the community.

• Personal data, such as postal addresses used in Swapsies, must be deleted once the transaction is completed.

• We implement industry-standard security measures to protect against unauthorized access or disclosure of user information.

5. Third-Party Disclosure

We do not sell, rent, or share personal information with third parties, except in the following circumstances:

• To comply with legal obligations or enforce our terms of service.

• To protect the rights, safety, and security of our users and the community.

• If required for dispute resolution or regulatory compliance.

6. User Responsibilities

• Users must ensure that they do not disclose their own or others’ private information outside of the community.

• Users engaging in transactions must delete personal information once a transaction is completed.

• It’s a Village is not responsible for any misuse of personal information shared voluntarily by users.

7. Your Rights

Under the Privacy Act 1988 (Cth), users have the right to:

• Access the personal information we hold about them.

• Request corrections to inaccurate or outdated data.

• Withdraw consent to the collection and use of their personal data.

To exercise these rights, contact us at [Insert Contact Email].

8. Data Retention

We retain user data only for as long as necessary to fulfill the purposes outlined in this policy. Data that is no longer required is securely deleted.

9. Policy Updates

We reserve the right to update this Privacy Policy as necessary. Any significant changes will be communicated through our Website.

10. Contact Information

For questions or concerns regarding this Privacy Policy, please contact us at: info@itsavilliage.com

By using It’s a Village, you acknowledge and accept the terms outlined in this Privacy Policy.